Payments, Policies & Referrals
I accept all major credit cards, Venmo and cash (it’s still king).
Upon booking, you will be asked to provide a credit card number for your services.
If you need to cancel, my deadline is 24 hours prior to your scheduled appointment. If you cancel within that 24 hour window*, you will be charged a cancellation fee that is equal to 50% of your scheduled service(s). If you no show, you will be charged a 100% fee of your scheduled service(s), and you will need to pay a non-refundable deposit on future appointments.
* I understand emergencies arise; if you must cancel within 24 hours of your appointment, I will waive any fees if you reschedule your appointment within two weeks of the original booking.
I ask that you please do your best to reschedule/cancel at least 2 weeks in advance of any bookings.
Refer a friend, and you both will receive 20% off your next appointment. This means, 20% off for you, and 20% off your referral’s second (or return) visit. This offer is good for cuts with Penelope only.